Disclaimer: Our website and publications aim to give you general information to help you make financial decisions. It is not advice, nor can it take account of your own particular circumstances. Our helpline can answer general enquiries about financial products and services on 0300 500 5000, and give you information and pointers to help you work out what’s right for you. For advice with a view to making decisions about your own circumstances you should consult a financial or other professional adviser.

© The Financial Services Authority.

Warning – Orion Direct and Peppercom

Orion Direct Ltd and Peppercom plc no longer conduct general insurance business or any activity regulated by us.

  • Orion Direct traded from offices at Bank House, King Street, Clitheroe, Lancashire BB7 2EL.
  • Peppercom traded from offices at 54 Lansdown Road, Cheltenham, Gloucester GL51 6QB.

We have reason to believe that, in some instances, customer premiums for insurance cover paid to Orion Direct and Peppercom may not have been passed on to the insurer. Any customer in this position may not have valid insurance cover in place.

If you took out a motor insurance policy through any of the firms listed below then, without valid third-party insurance, you may be committing an offence if you use a vehicle on the public highway under the provisions of the Road Traffic Act 1988.

Who does this affect?

Potentially any customers who took out insurance through:

  • Orion Direct Ltd;
  • Peppercom plc;
  • Taximan Ltd (an appointed representative);
  • HaulageMan Ltd (an appointed representative); or
  • Any of these firms doing business under the following trading names:
    • Clubs Direct;
    • Fleetforce;
    • Restaurant;
    • Selector;
    • Clickthepepper;
    • Instructorcover;
    • Ignition Insurance;
    • Just for Pubs;
    • Trucking Insurance UK;
    • Courier Insurance; or
    • Cabman Ltd.

What should affected customers do next?

If you are in any doubt as to whether you have valid insurance cover, you are strongly advised to contact Asher Miller of David Rubin's and Partners – the appointed administrators of Orion Direct and Peppercom.

If you discover that you don't have valid insurance cover you should take immediate steps to arrange some.

You can contact Asher by:

  • telephone – 020 8343 5900; or
  • fax – 020 8446 2994.

You may also contact our Consumer Helpline by telephone on 0845 606 1234 (call rates may vary).

Or write to:

Enforcement Division (Retail 3)
Ref: RE00208-ENF
Financial Services Authority
25 The North Colonnade
Canary Wharf
London E14 5HS

Further information

You can also contact the Customer Services Team of the Financial Services Compensation Scheme (FSCS), telephone 0207 892 7300, which may be able to consider claims for compensation in relation to premiums paid to this firm.

The FSCS is the UK's statutory fund of last resort for customers of authorised financial services firms. This means that the FSCS can pay compensation if a firm is unable, or likely to be unable, to pay claims against it.

Disclaimer

News articles on this website are accurate, to the best of our knowledge, only at the date of publication. If the information they contain changes, follow-up articles may be published.